Magical Software
Today I received an email at work reminding us of the process for dealing with features requests that come in from customers via tech support. As I imagine happens in most software shops, these requests go into the same system as regular bugs, but they have the “enhancement request” flag set and don’t generally get implemented until they’ve been explicitly added to a release schedule. That’s all good and well, but through a typo/spell-checker snafu in the email, these were referred to as “enchantment requests.” Cool.